Training & Performance Development Solutions

Mateffy & Company

Since 1987

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Sales & Service Workshops

During these interactive sessions, your service and sales professionals will be challenged and inspired to achieve higher standards of customer care and sales results.  From becoming more engaged at work, to growing emotional intelligence, these training sessions will increase the contribution of every participant.  Workshops in the Sales & Service Workshop Solutions catalog include:

Advanced Selling Skills     

Appreciating Introverts and Extroverts     

Becoming a Passionate Sales Professional     

Creating & Delivering Outstanding Sales Presentations      

Delivering Gracious Service       

Developing New Business Over the Telephone     

Foundational Sales Skills     

Motivation and the Telephone: Courtesy Skills     

Powerful Negotiation Skills     

Serving Resistant Customers     

Staying Service Motivated     

Successful Sale Management     

The Changing Face of Public Service     

Writing Proposals that Sell     

Workshop FAQs

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