Sales & Service Workshops
During these interactive sessions, your service and sales professionals will be challenged and inspired to achieve higher standards of customer care and sales results. From becoming more engaged at work, to growing emotional intelligence, these training sessions will increase the contribution of every participant. Workshops in the Sales & Service Workshop Solutions catalog include:
Advanced Selling Skills
Appreciating Introverts and Extroverts
Becoming a Passionate Sales Professional
Creating & Delivering Outstanding Sales Presentations
Delivering Gracious Service
Developing New Business Over the Telephone
Foundational Sales Skills
Motivation and the Telephone: Courtesy Skills
Powerful Negotiation Skills
Serving Resistant Customers
Staying Service Motivated
Successful Sale Management
The Changing Face of Public Service
Writing Proposals that Sell
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